We need to do a Brainfood Live on technology implementation - I remember we were due a follow up to one we did with brainfooder Patrick Boonstra last year. This research reminds of the fact - why billions spent on HR Tech has generally led to little or no ROI. Some important philosophical points made in this near polemical article - HR tech is optimised for the wrong thing - for process efficiency rather than relationship quality.
Must read folks.