Humans and AI Bots Blur in the World's Call Center Capital

AI modification of accent is a thing, and full of uncomfortable truths about how we assess people according to how they sound. Is technology of this type anti-bias tech or does it just shift the responsibility for ethical change? Might all be moot, as AI might well eliminate those jobs which are exposed to this bias in the first place. Super interesting podcast. H/T to brainfooder Bas van de Haterd for the share.