Comparing Physician and Artificial Intelligence Chatbot Responses to Patient Questions Posted to a Public Social Media Forum

https://jamanetwork.com/journals/jamainternalmedicine/fullarticle/2804309
ENGAGEMENT
Issue #410
18 Aug 2024
…but sometimes we also might prefer the robot. This paper from 2023 was one of the more robust experiments in measuring AI vs Human performance when it came to online interactions - patients prefer AI to Human at an outstanding 4 to 1 ratio. Conducting my own experiments with AI screening tools in recent days, I’ve become increasingly bullish on AI screening calls being the next marginal idea to mainstream in recruitment. What do you think?