Global dispersal of remote-able jobs is the inevitable outcome of the growing cost of doing business in the Global North. Absent strong and real economic growth, companies are going to continue to focus on cost reduction and exploiting wage arbitrage is going to be one of the main ways to do it.
This paper suggests an even stronger compounding motive - outsourcing those services also enables stronger future market penetration, because you can leverage the pre-built networks of the offshoring providers. Remote working being an unambigiuously good thing is being revealed as a
luxury belief.