CANDIDATE EXPERIENCE
Issue #359
27 Aug 2023
Lots of things to think about in this online conversation between a disaffected candidate who took to LinkedIn to describe in exhaustive detail how bad TestGorilla’s recruiting experience was and TestGorilla’s rather exceptional response by Loom video. All of it is worth a read / watch for three reasons: as an example of CX, a description of TestGorilla’s assessment methodology and finally, as an reputation recovery technique. H/T to brainfooder Oscar Mager for the share in the online community