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Issue #272
26 Dec 2021
Having an automated version of me giving out canned responses via WhatsApp seemed like a wonderful idea at the time 🤣
And for a time, it did work pretty good, as our buddies at Talkpush (thanks Max!) hooked us up with a whitelabel version of their product to provide a usable service that community members could interrogate for information.
However: ‘RoboHung’ was not ubiquitous when he needed to be, and was only available as a WhatsApp contact, which very few people actually added and fewer still pinned to the top of their feed.
So people basically forgot about it, until I seeded engagement by sending out a mass message.
It taught me a lot about how we use chatbots and how a future implementation - RoboHung 2.0 - needs to be done.
It’s still up there if you want to have a go, but I think Twilio might have disconnected the service.