CEO Secrets: Don't Fire Staff for Making Mistakes
https://www.bbc.co.uk/news/business-58669312?utm_campaign=Recruiting%20Brainfood&utm_medium=email&utm_source=Revue%20newsletterCULTURE
Issue #268
28 Nov 2021
Some decent cultural innovation here, with the ‘blameless post mortem’, presumably taking off disciplinary action off the table before conducting a review on why a negative outcome occurred. Would love to know the process of how to do this - anyone know anyone at Twilio who knows, let me know…