The Definitive Guide to Customer Experience v8

https://www.dropbox.com/s/uunrddovc8phigx/2021-01-11%20Conversocial%20-%20The%20Definitive%20Guide%20to%20Customer%20Experience%20-%20Volume%208.pdf?dl=0&utm_campaign=Recruiting%20Brainfood&utm_medium=email&utm_source=Revue%20newsletter

CANDIDATE EXPERIENCE

Issue #223

17 Jan 2021

“Customers have made the move to messaging, but brands lag behind” - is the main point on this excellent annual report from Conversocial. Swap in ‘candidate’ for 'customer’ and all of this suddenly becomes relevant. H/T brainfooder Martyn Redstone for the share in the fb group