How Uber Uses Psychological Tricks to Push Its Drivers’ Buttons
https://www.nytimes.com/interactive/2017/04/02/technology/uber-drivers-psychological-tricks.html?_r=0&utm_campaign=Hung%20Lee&utm_medium=email&utm_source=Revue%20newsletterFUTURE OF WORK
Issue #26
23 Apr 2020
Is this the future of performance management? At some point, we’re going to realise that human managers vary in their ability to improve the work of the team. Maybe behavioural science of small rewards / incremental progress can do it better