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The Humans Hiding Behind the Chatbots
https://www.bloomberg.com/news/articles/2016-04-18/the-humans-hiding-behind-the-chatbots?utm_campaign=Hung%20Lee&utm_medium=email&utm_source=Revue%20newsletter
AI
Issue #33
23 Apr 2020
Behind the artificial intelligence personal assistants and concierges are actual people, reading e-mails and ordering Chipotle. Great article on how much human input is still required for basic tasks like scheduling a meeting.